In order to access certain areas of this Web site, you must first complete the registration form, and/or create a user name and password.  During registration you give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

System Train is the sole owner of the information collected on systemtrain.com. System Train collects personally identifiable information from our users at several different points on our Web site.

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date, etc.). 

We use this information for billing purposes and to fill your orders.  If we have trouble processing an order, we will use this information to contact you.

We will occasionally send you information on our services, special offers, and newsletters.  Out of respect for your privacy, we present the option not to receive these types of communications.  Simply email us and request to no longer receive them.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so.  For instance, if our service is temporarily suspended for maintenance, we might send you an email.  Generally, you may not opt-out of these communications, which are not promotional in nature.  If you do not wish to receive them, you have the option to deactivate your account.

If you purchase a product or service on our site, we require that you provide certain personally identifiable information, including but not limited to, your name, address, phone number, and credit card number.  This information is necessary to process your application and to contact you.

In cases were we require your social security number, rest assured that we encrypt it using secure socket layer technology (SSL). 

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address.  We will send your friend a one-time email inviting him or her to visit the site.  System Train stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. 

Your friend may contact us via email, postal mail, or phone to request that we remove this information from our database.

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, System Train may use personal information to provide you with more effective customer service, to improve the Site and any related System Train products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.  In order to offer you a more consistent experience in your interactions with System Train Train, information collected from one System Train site may be combined with information collected by other System Train sites.

We may use your personal information to provide you with important information about the product or service that you are using. Additionally, with your permission, we may send you information about other System Train products and services.

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password.  We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences.  We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. 

We do not share your profile with other third parties.

In order to provide certain services to you, we may on occasion supplement the personal information you submitted to us with information from third party sources. ID Verification

We use a variety of sources to verify your ID information, in order to eliminate misdirected communication from us.

We purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think you would be interested.  To enrich our Profiles of individual customers, we tie this information to the personally identifiable information they have provided to us.

Personally identifiable information:

We do not share Personally Identifiable Information with Third Parties.

We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.  For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us, or you may contact us via phone or postal mail to opt-out.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

As is true of most Web sites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating System Train, date/time stamp, and clickstream data. 

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. 

We link this automatically-collected data to personally identifiable information.  IP addresses are tied to personally identifiable information. 

We use a third-party tracking service that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate (e.g., usage and volume statistics) to allow us to continually improve ease of use of our site by visitors.

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies.  We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time.  

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once.  Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.  You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.  Cookies may be used for our shopping cart.

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients.  This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.  If you would like to opt-out of these emails, please see “Choice and Opt-out.”

This Web site contains links to other sites that are not owned or controlled by System Train.  Please be aware that System Train is not responsible for the privacy practices of such other sites.  We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.  This privacy statement applies only to information collected by this Web site.

If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.  We are not responsible for the personally identifiable information you choose to submit in these forums.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by contacting us by email, telephone, or postal mail.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).   We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.  If you have any questions about security on our Web site, please contact us.

In the event System Train goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.  You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

If you have any questions or suggestions regarding our privacy policy, please contact us at:

System Train
1790 Nations Drive
Gurnee, IL  60031
Phone: 847-775-2200
Fax: 847-775-2203
www.systemtrain.com